❄️ January Feature Release

Do not adjust your computer screen, you are NOT seeing double . The features in this release really are just twice as nice!

Two lines are better than one

Seeing your data over time truly shows how far you've come and gives you insights into what you need to focus on moving forward. Now you can see that data in 2 different ways! The classic DK blurple line shows the average score in seven day increments. The dotted pink line shows a rolling 12 month average. We've applied this 2-line view to our most popular historical data widgets!

See your provider view in TWO practices at once! (or 3 or 4 or...)

Your providers work hard to care for your patients and sometimes that means they travel between multiple practices to do so. Now you can see provider level patient experience data across all your practices at once as well as drilling down in to provider metrics at each practice.

A second webinar? Yes, please!

Our first Patient Experience Metric webinar, where we attacked wait times head-on, was such a success we've decided to tackle another important metric - Value!

Register here 👉🏾 Delivering Value - Creating Differentiation That Sticks With Patients

Twice as many survey results!

Our survey spinning engineers have been working hard to tweak, optimize, and improve our mechanics to deliver the highest survey response rate possible. And boy have the delivered! If you're seeing an influx of survey responses since early December, it's not an anomaly. Our aggregated metrics show that we've doubled the response rate of our automated surveys! Double the surveys means double the data points and even more insightful feedback from your patients!

We'd Love To Hear From You

We want to hear from you! Have a feature you need? Leave us some feedback and let us know! Request features you'd like to see by clicking the "Have An Idea or Feature Request" on our Product Updates page!